Case Studies
Lewis Direct Mail
Product: SureStream
Industry: Media/Advertising
Location: Kings Cross, London
"We depend upon broadband for a fast, reliable connection so that we receive detailed customer instructions for mailings and sensitive customer data on time. If we didn’t have this, we would not be able to support the safe delivery of over 12 million items of mail all over the world for our customers each year."
James Phillips, Owner & Director, Lewis Direct Mail Ltd
Challenge
Direct mail specialist for businesses including The Financial Times, EMAP and the Economist needed business-class broadband for vital customer instructions via email.
Solution
Easynet Connect SureStream including: 24x7 UK-based tech support; unlimited usage; 1Mb guaranteed symmetrical bandwidth; 1:1 contention ratio.
Benefits
- Robust broadband supports over 500 number of emails each week including over 300 customer emails with mailing orders & detailed instructions.
- Secure exchange of sensitive, customer data to meet requirements of the Data Protection Act & industry best practice
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Exceptional customer service, leaving Lewis Direct Mail to focus on its core business